After being closed for weeks due to COVID-19, Las Ventanas al Paraíso, A Rosewood Resort, is planning on reopening July 1. Come next month, the Los Cabos luxury destination will roll out its wellness offerings, including the The Spa at Las Ventanas, The Salon at Las Ventanas and the Fitness Center, once more, but it won’t necessarily be back to business as usual.
“As always, the safety and wellbeing of Las Ventanas al Paraíso’s guests and associates remains the utmost priority, which is reflected through several new measures that have been implemented throughout the facilities,” the brand tells us, adding that, while the hours of operation won’t be that different, there will be some “pre-check” involved.
For starters, prior to a treatment, guests will receive their robes and slippers in-room, as well as required medical forms electronically. In addition, therapists will be required to wear masks and foot covers at all times and will wash their hands every 20 minutes or each time contact is made with a guest (all therapists will also wear gloves at all times, unless guests specifically request to forego that in their pre-filled out forms).
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On the salon side, only one reservation will be accepted per timeslot and strict social-distancing measures will be taken in The Fitness Center, including the blocking of every other machine and constant sanitization of the machines, equipment and space.
Things are similar over at the Sanctuary Camelback Mountain in Paradise, AZ. As the resort tells us, it’s dedicated to making sure the “experience remains the same for guests,” but it’s implemented enhanced safety protocols—including the required use of masks, the addition of plexiglass shields at the spa front desk, boutique and each nail station, and an almost constant cleaning rotation in treatment rooms, equipment and showers.
While there are certain treatments that won’t be available immediately, the spa is doing what it can to keep “service unchanged and relaxation uninterrupted,” and for the time being, it will work directly with guests to create customizable spa treatments so safety and comfort is kept to the highest standard.
Dermalogica is taking its safety measures equally as seriously. The brand—it globally trains more than 100,000 licensed skin-care professionals each year and racks up approximately 40 flagship and concept stores internationally with 20,00-plus independent salons and spas worldwide to boot—has developed a Clean Touch Certification, available to all skin-care industry professionals.
Under the outlined protocols, which do not replace state, board or local authority regulations, skin therapists receive training for upholding enhanced service safety, including (but not limited to) wearing masks, face shields and aprons in during treatments, washing and sanitizing hands repeatedly, disinfecting professional products after use, cleaning and disinfecting all surfaces before use, and disinfecting high-touch areas at least hourly.
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